Privacy

Information we collect

If you send the contact form, we collect your name, email, and message, plus anything else you choose to add: phone, company, current website, the kind of business, what you need, when you want to launch, and a package. The request is emailed to elliottdigital.tech@gmail.com and saved as a lead in the studio’s customer database (CRM) so we can reply. Honeypot fields are discarded as spam and are not kept as leads.

If you book a call, the booking page (hosted in our CRM at app.elliottdigital.tech) collects the details you enter, such as your name, contact details, and the time you pick, and sends a confirmation email.

If you use the studio assistant on this site, your questions are sent to our CRM at app.elliottdigital.tech, which answers from the facts we have published. When an AI service is switched on, it may also receive the thread so it can word the reply. The conversation itself is not saved. A question the assistant cannot answer is saved for us to read, with email addresses and phone numbers removed. Do not send passwords, payment card details, social security numbers, or anything you would not put in the contact form.

The site uses Google Analytics 4 to measure page views, approximate location, device and browser type, and referral source. Google may set cookies or use similar storage for that measurement. We do not run advertising pixels or Google Ads remarketing on this site unless we update this page to say so.

How we use it

Lead submissions and bookings are used to answer your request, recommend a package, schedule a call, and start a project conversation. The assistant uses what you type only to answer from published facts and to see which questions we are missing. We do not sell personal information.

Processors and tools

Contact requests are sent to the studio inbox (elliottdigital.tech@gmail.com) by an email delivery service, Resend, and are saved as a lead in the studio’s CRM. The CRM, including the booking page and the studio assistant, runs at app.elliottdigital.tech. To word its answers, the studio assistant may send the conversation so far, together with our published facts, to an AI model provider that uses an OpenAI-compatible service, such as OpenRouter. It does not receive your name or email unless you type them into a question. Hosting and deployment run on our Node hosting stack. Google Analytics 4 runs on every page. If we host a CRM workspace for you, Elliott Digital staff access it only to make changes you ask for or to debug a problem, and their changes are recorded under their name.

Cookies and local storage

The assistant widget keeps nothing in your browser once you close the page. Google Analytics may store cookies used for measurement. We do not use that storage for advertising. The site is dark mode only and does not store a theme preference.

Retention

Lead and booking records stay until we finish the conversation or you ask us to delete them. Questions the assistant could not answer are kept in our CRM until we have added an answer or dismissed them. Hosting logs rotate on the host's normal schedule.

Your rights

Email elliottdigital.tech@gmail.com to request a copy of a submission or booking, ask for a correction, or ask us to delete a lead, a booking, or a question the assistant saved. We will reply from the studio inbox, usually within one business day.

Children

This site is for business owners and operators. It is not directed at children under 13, and we do not knowingly collect their information.

Changes

If how we handle data changes in a material way, we will update this page and the date at the top. Questions about privacy go to elliottdigital.tech@gmail.com.